Edition:

This site is published by

DOuG Solutions
9 Rue Marbeau
92210 Saint Cloud
S.A.S. with a capital of 8 000 €
Identification number: 789022909370 RCS Nanterre

Directors of the publication: Romain-Guirec and Valéry Sorriaux

Webmaster-Hosting-SEO

Registered estate at Gandi.net, 63-65 Boulevard Massena, 75013 Paris

Contact Mail: insidezecube [@] gmail [.] com

Web Site: insidezecube.com

General Sales Conditions

Article 1-Price

1.1 – The prices of our products are indicated in euros all taxes included excluding the processing and shipping costs calculated in addition.

1.2 – DOUG Solutions reserves the right to change prices at any time but the products will be billed on the basis of the rates in effect at the time of your order validation.

1.3 – The products remain the Doug Solutions property up to the full price collection by Doug Solutions.

Article 2-Order

  • On the Internet: www.insidezecube.com

 

Article 3-Validation

You declare that you have read and accepted these general conditions of sale before the order is made. The validation of your order is therefore accepted by these general terms of sale.

Unless proven otherwise, the data recorded by Doug Solutions is the proof of all transactions passed by Doug Solutions and his customers.

Article 4-Delivery

4.1 – General

The technical products purchased from DOUG Solutions are delivered all over the world.

The products are delivered to the delivery address that you indicated during the order process.

The products are shipped within 5 working days after the order date. The delivery time depends on the geographical area.

In case of payment by cheque, the order will be processed only upon receipt of the cheque.

Article 5 – Payment

The payment of your purchases takes place:

– either by credit card: Visa, MasterCard, American Express, other Blue cards through the PayPal Gateway (no obligation to create PayPal account)

– either by Paypal

- or by bank check,

In case of payment by bank cheque, it must be issued by a bank domiciled in metropolitan France.

The cashing of the cheque is done at the receipt of the cheque and triggers the shipment of the order.

In order to allow Doug Solutions to best manage your order, the check will be sent to Doug Solutions within 2 business days following your order validation to:

DOUG Solutions
9 Rue Marbeau
92210 Saint Cloud
France

Article 6 – Reimbursement

In case of non-receipt of the product within 30 days, you can apply to be reimbursed on simple written request.

The refund will be made on the proposal of DOUG Solutions by credit to the PayPal account or by bank check addressed to the name of the customer who placed the order and to the billing address. The customer can opt for another method of reimbursement than the one proposed.

Article 7 – Right of withdrawal and non-conformity

In accordance with the legal provisions in force, you have a period of 7 days from the receipt of your products to exercise your right of withdrawal from DOUG Solutions without having to justify reasons or to pay a penalty.

Only the price of the product (or products purchased); The cost of return remaining at your expense.

Returns are to be carried out in their original state and complete (packing, accessories, notice...) allowing their remarketing in new condition, and accompanied by a copy of the purchase invoice for optimized management.

DOUG Solutions
9 Rue Marbeau
92210 Saint Cloud
France

In case of non-conformity of the product, please send us a photo of the non-conformity and the associated explanations. A replacement product will be sent to you at no extra cost if the non-compliance is proven.

 

Article 8-Customer Service

In case of a complaint, send an email to insidezecube@gmail.com or use the contact form of the site www.insidezecube.com

Article 9-intellectual property

11.1 – All texts, comments, works, illustrations, works and images reproduced or represented on www.insidezecube.com sites are strictly reserved for copyright as well as intellectual property and for the world World. As such, and in accordance with the provisions of the Intellectual Property Code, only the use for private use is permitted, subject to different or even more restrictive provisions of the Intellectual Property Code. Full or partial reproduction or representation of the www.insidezecube.com site is strictly prohibited.

11.2 – The names, marks and distinctive signs reproduced on the website www.insidezecube.com are protected under trademark law. The reproduction or representation of all or part of one of the above-mentioned signs is strictly prohibited and must be the subject of prior written authorisation by the proprietor of the mark.

Article 10-Liability

The products proposed are in conformity with the French legislation in force and the standards applicable in France. DOUG Solutions ' liability cannot be committed in the event of non-compliance with the legislation of the country where the product is delivered (for example, if a product is banned...). It is up to you to check with the local authorities on the possibilities of importing or using the products or services you intend to order.

DOUG Solutions will not be considered responsible in the event of an accident when using any of its products.

The photos are communicated as illustrative. We invite you to refer to the description of each product to know the specific characteristics.

Article 11 – Applicable law – litigation

This contract is subject to the French law. The language of this contract is the French language. In case of litigation with professionals and/or traders, the courts of Nanterre (France) will be competent. In the event of a dispute, the French courts will be competent alone.

Article 12 – Personal information

The information and data about you are necessary for the management of your order and our business relations. They can be transmitted to companies that contribute to such relationships as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data are also kept for security purposes, in order to comply with legal and regulatory obligations and as well as to enable us to improve and personalize the services we offer you and the information that We address you.

In accordance with the Law on computers and freedoms of January 6, 1978, you have the right to access, rectify and oppose your personal data. Just write to us online at insidezecube@gmail.com, giving us your name, first name, e-mail address. In accordance with the regulations in force, your application must be signed and accompanied by a photocopy of an identity card bearing your signature and specify the address to which the answer is to be sent. A response will be sent to you within 2 months of receiving the request.

Our site is also designed to be especially attentive to the needs of our customers. This is the reason why we make use of cookies. The purpose of the cookie is to report your visit to our site. Cookies are therefore used by DOUG Solutions only in order to improve the personalized service that is intended for you.

 

 

5 Comments on "Legal Notice

  1. Pauline Trim says:

    Hello
    I am disappointed that I did not get an answer from you due to a defect in the Carapaces product.
    I sent you an e-mail with a picture to back it up.
    I copy you the mail sent on January 05, 2021 to Insidezecube@gmail.com:
    Hello
    I ordered 2 Carapaces boxes via the Ulule platform to give as gifts under the tree. Unfortunately, there was a piece with a defect in one of the bags.
    (see photo)
    I would therefore ask you to send me a replacement part free of charge.
    The triangle measures 10 x 10 x 5 cm, anthracite grey in colour.
    I'd like to take this opportunity to give you my opinion on Carapaces:
    I think it's a construction game that appeals to both tall and short people.
    It's playful and the rendering is nice.
    On the other hand, it is too difficult to clip the last pieces of the sculpture.
    Also, I bought a box to put the bags in and I created a visual that explains how to do it, with pictures of examples.
    It would have been nice if the bags were in a cardboard box and accompanied by a leaflet with more info and examples of models, it's more fun to have it straight on paper.
    I thank you for your positive response.
    Yours sincerely,
    Pauline Bordage.

  2. Laurent Braud says:

    Hello
    I placed the order on December 8th.
    Here is the message on my package: Your Colissimo is being prepared by your sender or it is being taken care of by Colissimo.
    Can you tell me the status of my order that I'm still waiting for?
    Thank you

    • Valery says:

      Hello
      Your package is in transit. The tracking information is in the email that has just been sent to you or in your "My Account" section.
      Have a nice day.

  3. CELINE BODET-VERGHOTE says:

    Hello, I have just placed an order (9/12/20) and I did not have an approximate delivery date. Knowing that my order is a Christmas gift, could you tell me if it will be delivered on time?
    Also, a first step of payment did not accept my credit card, can you confirm that only one payment was made?
    Sincerely

    • Valery says:

      Hello
      Your payment (only one) has been taken into account and yes, you will have before Christmas. We process orders as they come in.
      To track the package, you have received an email with a tracking number that you can find in your customer profile.
      Have a nice day.

Leave a comment

Your e-mail address will not be published. Required fields are indicated with *

This site uses Akismet to reduce junk. Learn more about how your feedback data is used.